Privacy policy.

Introduction

Doctor Lisa Clinic & Academy respects your privacy and is fully committed to protecting your personal data. This policy explains how we collect, use, and securely store your information in compliance with the General Data Protection Regulation (GDPR) and relevant data protection laws.

1. Information We Collect

We collect personal data to provide our services and manage our business operations. This may include:

  • Contact Information: Details such as your name, phone number, and email address, provided when you fill out forms or make bookings.

  • Medical & Health Data: For patients, we collect medical history, consultation notes, and other relevant health information to ensure your safety and provide the most effective treatment.

  • Payment Details: Financial information is collected to process payments for services or courses. We do not store your full payment card details.

  • Analytics & Usage Data: We use cookies and similar technologies to collect data on how you interact with our website, helping us to improve user experience. Please see our separate Cookie Policy for more information.

2. How We Use Your Data

Your personal data is used to:

  • Manage your appointments and course bookings efficiently.

  • Provide safe and effective medical treatment and professional training.

  • Send you relevant updates, offers, or newsletters, but only where you have given your explicit consent.

  • Improve our services, website, and overall business operations.

3. Sharing Your Data

We will never sell or rent your personal data to third parties. We only share your information with trusted service providers where it is strictly necessary to deliver our services. This includes third-party providers for our booking systems, payment processing, and email communication platforms, all of whom are contractually obligated to protect your data.

4. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access the personal data we hold on you.

  • Request corrections or updates if your data is inaccurate or incomplete.

  • Request deletion of your personal data, subject to any legal or clinical requirements for us to retain it.

  • Withdraw your consent for marketing communications at any time.

5. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by law for clinical, training, or legal record-keeping.

6. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise any of your data rights, please contact us at:

info@doctorlisa.ie